Job Opportunity: Vice Store Manager in Pescara
Bolzano, Italy
Pizzium SpA, a rapidly expanding Food Retail company, is seeking a Vice Store Manager for its store in PESCARA.
The selected candidate will support the Store Manager in managing a team of approximately 6-7 people, assisting in all store activities to ensure the achievement of commercial and service performance targets in line with company directives.
The responsibilities include:
1. Overseeing customer reception and assistance;
2. Listening to customer suggestions and addressing complaints;
3. Coordinating front-line staff, assigning responsibilities, and providing operational guidance;
4. Ensuring all shifts and workstations are covered, promptly replacing unexpected absences;
5. Resolving routine operational issues, consulting the Store Manager for more complex problems;
6. Implementing and verifying company procedures, providing staff training, and ensuring compliance;
7. Proactively suggesting actions to improve service quality;
8. Managing store offerings during shifts, ensuring quality, complete assortment, and display standards;
9. Placing orders to maintain adequate stock levels;
10. Managing cash register operations and ensuring cash supplies;
11. Monitoring revenues and cash register accuracy during shifts and in the absence of the Store Manager;
12. Conducting inventories, reporting data to the Store Manager, and entering inventory data into the management system;
13. Supporting operational activities as needed.
The ideal candidate possesses the following requirements:
* High school diploma, preferably in hospitality or equivalent training;
* Good knowledge of Food & Beverage processes;
* At least 2 years of experience as an Assistant Restaurant Manager in structured companies;
* Experience abroad in the restaurant industry is a plus;
* Strong organizational, interpersonal, and communication skills;
* Excellent problem-solving and stress management abilities;
* Goal-oriented attitude;
* Flexibility to work shifts, including weekends and holidays.
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