Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft — making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Account Manager
We’re looking for an Account Manager to join our Account Management team in Milan. You’ll manage relationships with Adyen’s existing clients in Italy. While this role does not focus on acquiring new clients, up-selling Adyen’s products and services within your client portfolio is a key responsibility. With a strategic mindset and a hands-on approach, you’ll contribute to driving growth for some of the world’s major companies.
What you’ll do
* Be the main commercial point of contact for your portfolio of merchants;
* Drive growth of your merchants across multiple sales channels through proactive advisory on Adyen’s products, services, and the international payments landscape;
* Collaborate with global offices and technical and sales teams to develop new features based on merchant needs and to strengthen relationships;
* Manage time-critical, cross-functional initiatives and projects in a fast-paced, entrepreneurial environment with minimal supervision.
Who you are
* A natural networker with high energy, self-starter, proven commercial skills, entrepreneurial mindset, and strong negotiation abilities;
* A strategic thinker with excellent people, project, and time management skills;
* A quick learner and effective communicator with technical understanding;
* 2-5 years of relevant experience in account management or management consulting, working with complex enterprise software, financial services, or similar; payments industry experience is a plus;
* Fluent in Italian and English.
Our Diversity, Equity and Inclusion commitments
Our diverse perspectives are key to our success. We value different backgrounds and cultures to help us maintain momentum. We welcome everyone to be their authentic selves at Adyen, regardless of who they are or where they’re from.
Studies show women and underrepresented communities often apply only if they meet 100% of qualifications. If this is you, we encourage you to apply. We look forward to your application!
What’s next?
We aim to provide a smooth candidate experience. We typically respond within 5 business days, and the interview process takes about 4 weeks, depending on the role. Learn more about our hiring process here. Let us know if you need accommodations to make the process accessible.
This role is based in our Milan office. We prioritize in-person collaboration and do not offer remote-only roles.
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The data you provide will be used to consider your application and will be kept for one year unless longer retention is required. More details are available in our Applicant Privacy Notice.
Demographic Survey - Italy
This optional survey helps us evaluate our diversity and inclusion efforts. Your answers are confidential and do not influence your application. By submitting, you consent to our data use as described in our privacy policy. The survey includes questions about gender identity, age, LGBTIQ+ status, caregiving responsibilities, health conditions, neurodiversity, and underrepresented group membership.
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