Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.Job Title: Key Customer ManagerTravel Required?: Travel - 50% of timeDate: Apr 16, 2025RemoteNo Relocation Assistance OfferedJob Number#166623 - Roma, Lazio, ItalyWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!If this is how you see your career, Colgate is the place to be!The Key Customer Manager is responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities.Key Job Responsibilities:Partner with all key customer stakeholders: buyers, store managers, distributors, etc.Achieve the Company’s goals in terms of sales and distribution for the Key Account by partnering effectively with the Retail Execution Team, CeX, CSL, Finance to achieve company objectives.Support the development of annual business plans for all key Customers according to the Company Strategy, to drive profitability, increase sales, volumes, distribution, and market share.Provide deep analysis of performance trends and monitor KPIs to contribute to defining and implementing effective action plans to improve performance.Understand customer’s needs to support recommendations of potential business solutions.Provide coverage of stores to understand business dynamics.RequirementsBachelor/Master’s Degree Required (Business Administration, Economics or equivalent).Previous experience of minimum 1 year in a commercial role (customer-facing relevant experience is considered a plus).Cross-functional experience of minimum 2 years in Trade Marketing/Commercial roles.Strong negotiation skills; Customer orientation/Problem-solving attitude in challenging environments.Highly self-motivated; Excellent interpersonal, communication (written and verbal) and relationship-building skills.Proven ability in time management, planning/priority setting, and managing budgets.Proficient computer skills in Microsoft Office (particularly Excel) and ability to learn company-specific tools programs.Languages: Italian mother tongue, English fluent.Valid driver’s license required.Location: RomeVISA NOT SPONSOREDOur Commitment to Diversity, Equity InclusionAchieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve — and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. 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