PAssists the Retail Store Manager and Retail Assistant Store Manager in the operation and management of a retail center by performing the following duties personally or through supporting team members. /ppbCore Values and Customer Service /b /pulliDemonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect, and Excellence (I-CARE Values). /liliProvides excellent customer experiences to all internal and external customers (ACE Values). /liliActs as an ambassador of Palmetto Goodwill and our I-CARE values. /liliEmbraces learning and growth; actively participates in training and development. /liliSupports a culture of diversity, inclusivity, and belonging; ensures team members feel respected and included. /li /ulpbDonation and Merchandising /b /pulliReceives donations from donors using the GRATIS process (Greet, Receipt, Assist, Thank, Invite Back, Sort). /liliSorts, prices, and stocks hardline and softline donations for sale according to established expectations. /li /ulpbSales and Record-Keeping /b /pulliUses point-of-sale system accurately to complete merchandise sales; encourages customer rounding-up for mission impact. /liliRecords donations and production of merchandise accurately. /liliExceeds production goals and maintains a clean work environment. /li /ulpbCertifications and Training /b /pulliObtains and maintains forklift, walk-behind stacker, first-aid, CPR, and BBP certifications. /liliTrains new team members and provides coaching as needed. /li /ulpbCustomer and Security Responsibilities /b /pulliHandles refunds and customer concerns effectively. /liliReports security or theft issues promptly. /li /ulpbCompliance and Leadership /b /pulliAdheres to all policies, procedures, and safety standards to meet regulatory requirements. /liliLeads store activities in the absence of or at the direction of the Store Manager or Assistant Manager. /li /ulpbAdministrative Duties /b /pulliPerforms opening / closing duties, makes bank deposits, and secures the building per guidelines. /li /ulpbAdditional Duties /b /pulliPerforms other job-related duties as assigned. /li /ulpbSupervisory Responsibilities /b /ppLeads retail team and store activities in the absence of or under the direction of the Store Manager or Assistant Manager, including training, planning, assigning work, and addressing concerns in accordance with agency policies and procedures. /ppJ-18808-Ljbffr /p #J-18808-Ljbffr