Position : Italian Video Content Analyst
Location : Porto, Portugal
Employment Type : Full-time
Duties and Responsibilities :
* Review user reports regarding video content on a streaming platform.
* Review sensitive content, which may involve graphic or disturbing subject matter.
* Audit and update content.
* Maintain broad knowledge of client products and/or services.
* Make well-balanced decisions and help resolve inquiries regarding policies, especially data protection policies.
Requirements :
* Proficiency in Italian (C1 level) and English (B2 level) in written and spoken communication.
* 6 months of relevant experience preferred.
* Ability to cover weekly shift rotations, including occasional nights and weekends.
* Tolerance to sensitive video content.
* Strong computer skills.
* Customer service orientation with effective, professional communication and patience.
* Quick learner with adaptability to new processes and concepts.
* Tolerance for repetitive work in a fast-paced environment.
* Analytical mindset with strong attention to detail.
* Ability to work independently and as part of a team.
Benefits :
* International community.
* Modern office located in the city center, accessible by public transportation.
* Comprehensive initial training and guidance.
* Support from colleagues, coaching, and mentoring opportunities.
* Health and Wellbeing initiatives.
* Relocation support.
* Monthly meal allowance and more!
Key Skills: Content Moderation, Customer Service, Teamwork, Adaptability, Attention to Detail
Employment Type : Full Time
Experience : 6 months or more in relevant field
Vacancy : 1
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