Air Product Manager - Verona district (Italy) Air Product Manager - Verona district (Italy) Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. We provide customized solutions and seamless, integrated information systems to meet the sophisticated needs of international trade. Our Mission We recruit, train, and retain the very best logistics and technical experts worldwide. We love to promote from within — more than 50% of our employees have been with Expeditors for five years or more. Our high retention rate is supported by a unique compensation program that offers growth, engagement, and career development opportunities. Job Description Scope of Position To develop the air product in the marketplace focusing on Operations, Finances, Sales, People, Systems, and Culture, in line with company policies and procedures. Major Duties and Responsibilities Operations Create and maintain an effective department organization chart for flexibility and growth. Prepare, execute, monitor, and update the business plan regularly. Monitor and improve key productivity indicators such as Shipments Per Desk (SPD), Revenue Per Desk (RPD), Expense Per Desk (EPD), Revenue Per Shipment (RPS), and others. Ensure compliance with internal policies, operational standards, and external regulations. Map and improve department process flows for efficiency and customer service. Document and update customer standard operating procedures. Utilize system reports effectively to manage operations. Build and maintain vendor relationships, focusing on cost reduction and service quality. Evaluate vendors periodically and implement improvements. Stay informed on industry trends through journals and events. Finances Assist in preparing the annual department budget. Review financial and productivity results monthly with the District Manager. Focus on improving freight yields and maintaining accounts receivable within 30 days. Manage vendor payments and intercompany discrepancies. Review contracts before signing and follow company procedures for capital expenditures. Monitor revenue distribution and work towards a balanced customer base. Sales / Retention Develop business actively through sales and retention efforts. Complete and document sales/retention calls weekly. Conduct customer reviews and provide pricing and routing solutions. Respond timely to proposals and support new business transitions. People Identify, develop, and mentor your team members. Participate in staff appraisals and ensure clear job descriptions and development plans. Conduct regular interviews and team meetings. Review goals and business plans with staff for alignment and accountability. Ensure staff meet training standards and participate in leadership development. Systems Support system improvements and environment within your department. Suggest and implement process enhancements. Culture Promote the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. Qualifications 4 years of industry-specific qualification (country dependent). Proven leadership and management experience. Preferred: Graduate of Iata/Fiata Introductory Course. Strong market and product knowledge. Excellent interpersonal, negotiation, and computer skills (Excel, Word). Reporting Structure Direct: District Manager Indirect: Director Air Cargo Additional Information Expeditors offers excellent benefits including paid vacation, holidays, sick leave, employee stock purchase plan, training programs, and growth opportunities. J-18808-Ljbffr