Job Title:
Community Operations Manager
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We are looking for a seasoned professional to join our team as a Community Operations Manager. This role involves overseeing the day-to-day operations of our hotel, ensuring that every guest has an exceptional experience.
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This is not just a job; it's a chance to be part of something bigger. You will have the opportunity to make a real impact and contribute to the growth and success of our organization.
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* You will supervise and work together with our front-of-house staff to provide excellent service to our guests.
* You will have knowledge of our products and services, allowing you to effectively cross-sell and upsell to our guests.
* You will handle any guest or team member questions or complaints in a professional manner.
* You will maintain a high level of awareness of all activities happening at the hotel and be able to keep a calm head in challenging situations.
Requirements:
* You should have at least 1 year of experience in hotel management or a related field.
* You should have excellent communication skills, both written and verbal.
* You should be able to work well under pressure and maintain a positive attitude even in challenging situations.
* You should be proficient in English, with the ability to speak other languages being a plus.
Benefits:
* A competitive salary and benefits package.
* The opportunity to learn and grow with our organization.
* A fun and dynamic work environment.