Inclusyon è la società di ricerca e selezione specializzata nel recruiting di personale qualificato appartenente alle categorie protette. Conoscenza dettagliata della normativa (Legge 68/99) e consolidata esperienza in ambito HR si fondono in un approccio consulenziale in grado di soddisfare le esigenze di recruitment della tua azienda, in qualunque settore e per qualsiasi profilo professionale.
Inclusyon is the search and selection company specializing in recruiting qualified personnel belonging to protected categories.
Context:
For an important multinational company leader in the production of electrical appliances, electrical materials and electronic components, Inclusyon is looking for a Customer Care Specialist - protected categories Law 68/99.
The role:
* You will answer telephone calls and process requests received by e-mail.
* You will inform / guide customers according to their request (request for intervention, contract follow-up, repair request, follow-up of files in progress, technical information, etc.).
* You will ensure after-sales service follow-up in microscopy and industry.
* You will process the interventions and validate the invoices of the stakeholders according to the quotes established.
* You will help building commercial offers and ensure follow-up in relation with the Commercial.
Primary Requirements:
* Previous experience in the role.
* Good knowledge of Franch.
* Ability to work in a team, organizational skills and good communication skills.
* Customer and solution oriented mindset.
Location: Torino.
Working hours: 09.00 - 18.00.