PArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Chef de rang in Room Service (IRD Shift leader). We are looking for a candidate who has a passion for delivering great customer service and genuinely take care of our guest. /ppMAIN RESPONSIBILITIESbrAnswer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Armani Hotel Milano standards.brMeet and greet guests in a professional and efficient mannerbrEnsure that mise en place levels are maintained accuratelybrResponsible for delivering trolleys and trays to guests in their rooms according to standards as per HACCP system.brCoordinate delivery food and beverage amenities to the guests’ rooms.brTake guest food and beverages requirements promoting specials, recording preference and needsbrAssure guest satisfaction is met throughout the meal experience by providing efficient and courteous servicebrCo-ordinate the service of food and beverages together with the FB Manager or FB Supervisor efficiently and accuratelybrRespond proactively to guest queries, ensuring that appropriate action is taken in the absence of Manager/Supervisor, followed by effective communication.brPrepare and present bills accuratelybrPossibility to be transfer within the FB division accordingly to business needs divisions. /ppQUALIFICATIONS AND EXPERTISEbrPrevious experience in similar and/or related fields in a 5* HotelbrReading, writing and oral proficiency in English and ItalianbrPrevious experience in similar or related positionsbrExcellent communication and organization skillsbrAble to work calmly confidently under pressurebrApplicants must hold legal authorization to work in Italy at the time of application. /ppADDITIONAL INFORMATIONbrEmployment Type: Full-TimebrLocation: Milan, ItalybrLanguages Required: Italian, English (additional languages are a plus)brContract Duration: 6 months /ppBenefits:br• Meals provided in the staff restaurantbr• Uniform and laundry servicebr• Exclusive discounts at Armani storesbr• Access to corporate benefits via the company app /ppSuccessful candidate must possess legal work authorization in Europe. /ppbLVGH Srl - Luxury Hospitality Management /b /ppbLVGH Srl - Luxury Hospitality Management /b /p #J-18808-Ljbffr