Are you ready to develop the future of retail?
As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.
VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.
Job Description
We build. We create impact.
In collaboration with different departments of the company, the objective will be to ensure proper customer service from the moment the sale is concluded to the delivery of the order and after-sales management.
The main missions will be as follows:
* Elaboration, processing and follow-up of quotations, orders, deliveries in compliance with the established ADV procedures;
* Follow-up of payments;
* Elaboration of the prospects quotations;
* Gathering of information necessary to answer quickly to e-mails and/or customer requests;
* Support to customers and distributors;
* Support to the follow-up of the deliveries of the registered orders;
* Opening, follow-up and filing of customer files;
* Collaboration and interaction with the accounting, logistics and IT departments in the follow-up of customer files.
Qualifications
Qualifications we’re looking for.
* You have a strong and significant experience in back office sales activities, preferably in multinational contexts
* Skills in managing the entire order process from order entry to order fulfillment, including claims handling, shipping, billing and invoicing
* Familiarity in the use of major computer tools (Microsoft Office); knowledge of SAP welcome
* Excellent communication and interpersonal skills and customer oriented
* Good teamwork skills, problem solving, and proactive approach.
Languages :
* Fluent in English language and Italian
* French is a +
#LI-HYBRID
Additional Information
We innovate. We help communities thrive.
VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.
The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.
We feel supported. You will too.
VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:
Pay: Competitive pay and shareholder equity
Career Growth: E-learning opportunities and workshops, and global mobility potential
Not the right opportunity for you?
Share this job with a friend or search all careers at vusiongroup.com/careers.
#J-18808-Ljbffr