Ph3Your Opportunity /h3pThe Community Manager for Italy and Israel will partner closely with Sales and Marketing, this role focuses on developing and executing initiatives that strengthen relationships with existing customers, support key account growth, and deliver impactful customer experiences through events and tailored communications. The coordinator will work across multiple business areas to enhance customer satisfaction, adoption, and long-term loyalty. /ph3What You'll Do /h3pResponsibilities: /pulliCreate FY marketing plans aligned with the territory, focusing on customer retention, renewals, and engagement. /liliAssist in developing messaging and product positioning of existing customers. /liliImplement customer communications, including newsletters, product updates, email campaigns, guides, and other collateral. /liliPlan and coordinate customer-facing events such as workshops, EBSCO Days, webinars, and conferences. /liliWork the social media pages to drive engagement with current customers and promote customer success initiatives. /liliPartner closely with Sales to ensure consistent and effective customer communications and to support renewals. /liliMaintain and continuously enhance Italian-language content on the website and other digital channels, ensuring alignment with marketing initiatives. /liliTranslate and localize marketing materials as needed to effectively reach Italian customers. /liliSupport other marketing projects and initiatives as directed by management. /li /ulh3About You /h3ulliMust be based in Turin; /liliBachelor’s degree in Marketing, Business, Communications, or a related field; /liliNative fluency in Italian; strong written and spoken English skills; /liliProficient in Microsoft Office; familiarity with graphic design tools (InDesign, Illustrator, etc.) is a plus; /liliStrong interpersonal skills with a collaborative, team-oriented approach; /liliExcellent organizational skills and attention to detail; /liliPositive attitude and ability to manage multiple priorities; /liliAbility to travel up to 20%. /li /ulpThe role is full time, on site – based in Turin (Italy) /p /p #J-18808-Ljbffr