Eightcap is a dynamic online trading provider focused on the sale and delivery of exceptional trading tools and professional trading insights to enable smarter trading with a commitment to excellence and a passion for delivering trading technology directly to clients and via our network of strategic partners. The Company is headquartered in Melbourne, Australia and has support offices in the UK, Cyprus, Bulgaria and Bahamas. As a pivotal component of Eightcap, our sales team takes pride in serving as the first point of contact for clients, guiding them through their trading journey with expertise and technical assistance. The primary objective of this role is to nurture and expand relationships with existing clients, while also identifying and engaging new opportunities to contribute to overall business growth. This position plays a key role in enhancing client satisfaction, driving retention, and reinforcing Eightcap’s reputation as a leading online trading business Through strategic relationship management and proactive support, the role contributes to the company’s growth and long-term success, focusing on supporting current client flow. Responsibilities Understand the derivatives financial market, Eightcap's offerings, and competitor landscape to sell FX services directly to prospective retail clients. Negotiate products, services, and pricing with individual clients. Provide expert guidance to retail clients on trading platform functionality and the foreign exchange trading journey, ensuring product suitability and basic risk management concepts are clearly understood. Maintain thorough and up-to-date knowledge of foreign exchange products and services and stay informed about industry laws and regulations. Network and engage with regular and prospective retail traders to establish and act on sale opportunities. Manage the complete sales cycle process from lead initiation through compliance to the onboarded trading client. Establish rapport and trust by effectively presenting technical derivative trading solutions to clients, which in turn will obtain referrals and increase funding. Actively seek out new sources of retail leads and client referrals. Provide ongoing assistance and support to clients (in a timely and professional manner), including technical and operational support related to trading account and trading platform matters. Communicate with existing and prospective clients on Eightcap's product offerings and services and resolve any issues to ensure client satisfaction is achieved and maintained. Participate in telemarketing activities and initiatives to prospective and existing retail clients. Monitor and achieve agreed KPIs, particularly those related to new B2C client acquisition and retention. Prepare salesforce reports, pipelines, and forecasts. Collaborate with and assist other team members with ongoing technical sales support and training. Work closely with compliance to ensure best practices and industry and company standards for AML/KYC are met. Native Italian speaker with professional proficiency in English. Bachelor's degree in a relevant field or at least 3 years of experience in a sales role or a role in the financial services industry. Strong experience and understanding of financial markets, particularly in forex and derivatives trading, with a deep understanding of different trading platforms. Well versed in electronic trading competitive landscape Strong sales acumen – be a problem solver and go-getter “hunter” to deliver new business by increasing sales in trading technology. Able to build and maintain long-term client relationships Demonstrated experience in sales, specifically in selling FX solutions. Understanding of compliance and onboarding processes Thrive in a target‑driven environment and deliver consistently against KPIs. Able to multitask and prioritise client communication via multiple channels. Ability to think analytically and troubleshoot day‑to‑day client and sales issues Attention to detail Able to work in a fast‑paced environment with a Can‑Do attitude Why Eightcap? Ongoing investment in your career development Parental leave Staff referral bonus program Collaborative team culture Ongoing investment in your career development, including technical and professional training Being part of an exciting new project for the company Regular social activities Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavours to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply. We respectfully ask that no recruiters contact anyone at Eightcap regarding this role. J-18808-Ljbffr