Key Account Manager - DIY
Have you got a proven track record of managing key national accounts?
Do you have extensive knowledge and experience within consumer goods industries?
Can you proactively manage allocated accounts in order to achieve objectives & targets set?
Macgregor Black are partnering with aGlobal Market Leading DIY brand, on the search for aKey Account Manager - DIY.
This is a permanent position which is remote.
AsKey Account Manageryou will be responsible for driving commercial performance within the Sales function.
You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company.
Excellent organisational, analytical, numerical and problem-solving skills are critical to the role.
A previous experience within the homewares and furnishing products across key national retailers is required.
Key Responsibilities:
Own and develop relationships with top Italian national retailers
Manage and grow key distributors
Negotiate annual terms, joint business plans, pricing, and promotions
Identify and unlock new business opportunities aligned with brand strategy
Deliver annual sales and profitability targets
Monitor category and competitor performance; propose data-driven actions
Lead product listings, assortment reviews, and merchandising negotiations
Collaborate with Marketing, Finance, and Supply Chain to deliver account plans
Ensure compliance with retailer requirements (data, sustainability, packaging, pricing)
Manage account administration including promotional calendars, reporting, and forecasting
Act as the Italian commercial contact point for the Cluster team
Provide accurate sales forecasts, reporting, and insights
Work closely with product and marketing teams to ensure local relevance
Share best practices across the business
What We're Looking For:
5–8 years' national account management experience in FMCG, consumer goods, or DIY/garden categories
Proven track record managing strategic retail accounts and delivering growth
Strong understanding of the Italian retail & distribution landscape
Strong financial acumen and Excel proficiency
English essential and Spanish is desired
Excellent negotiation and influencing skills
Strong analytical ability (turning data into actionable strategies)
High organisation and prioritisation in a fast-paced environment
Ability to balance strategic focus with operational detail
Comfortable working in an international matrix organisation
Resilient, proactive, and hands-on
Comfortable working autonomously with a manager based abroad
Strong communicator, able to build trust with retailers and distributors
Team player who collaborates well across functions and geographies
Growth mindset: able to spot and seize new opportunities
Please contactLewis Millicanfor further information.