We're looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you'll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.
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What You'll Do
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Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
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Provide clear, friendly communication via phone, email, and social platforms
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Research destinations, pricing, promotions, and travel requirements
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Manage bookings, changes, cancellations, and travel documentation
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Resolve client concerns with professionalism and care
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Build long-term relationships that turn travelers into repeat clients
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What We're Looking For
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Strong customer service and communication skills
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Organized, self-motivated, and comfortable working independently
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Passion for travel and helping others
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Ability to multitask and pay attention to details
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Sales or hospitality experience is a plus (but not required)
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Willingness to learn and stay updated on travel trends
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Why Join Us
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Flexible, remote opportunity
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Ongoing training and mentorship
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Growth potential within the travel industry A supportive, positive team culture The chance to help people make lifelong memories
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If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.