At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates.
About the role
As an Account Manager, you will act as the primary sales contact for customers across the Lombardy region. You will represent the full range of Quaker Houghton's products, equipment, and services.
In this role, you will focus on building strong, long-term relationships with existing customers—primarily in the metalworking fluids market—while also identifying opportunities to expand services, improve customer satisfaction, and support business growth.
Our customers' success is our success.
What you will do
Develop business growth across the Lombardy region to achieve sales and margin targets
Build and maintain strong relationships with customer stakeholders at all levels
Identify opportunities for cross-selling and continuous improvement in customer satisfaction
Prepare and deliver customer presentations, proposals, and value-based sales plans
Provide technical advice in collaboration with the Product Application team
Align with Key Account Management teams to support account strategies
Collaborate with Fluid Intelligence Solutions, Customer Service, and Technical teams
Monitor industry trends, competitor activity, and regulatory developments
Use CRM and other tools to manage pipeline, forecasting, and reporting
Represent the company at industry events, meetings, and trade shows
What we are looking for
We are looking for someone who brings a combination of commercial mindset, technical curiosity, and relationship-building skills.
Experience & background
Around 1–3 years of experience in technical B2B sales environments
Experience in metalworking, automotive, or industrial chemical sectors is an advantage
Exposure to both end users and distributor networks is beneficial
Education
Engineering degree (mechanical, chemical, industrial or similar), or equivalent relevant experience
Languages
Professional proficiency in Italian and English (written and spoken)
Skills & capabilities
Strong communication and presentation skills
Ability to build trust-based and long-term customer relationships
Analytical and solution-oriented mindset
Customer-focused and results-oriented approach
Ability to work both independently and collaboratively
Location
This is a field-based role covering Lombardy. Regular travel to customer sites is required.
Our culture
Safety is at the core of everything we do
We value collaboration, accountability, and continuous improvement
We support our employees' physical, mental, financial, and community wellbeing
What we offer
* Base salary: €45,000 – 55,000 annual gross. Compensation is flexible and based on the skills and experience you bring.
* 10% Sales Incentive target linked to individual and company performance, with payouts based on actual results and company guidelines
* National Contract Level: A3
* Company car
Benefits package includes:
* Pension scheme (FONCHIM) and meal vouchers
* Life assurance (as per company policy)
* Health insurance (FASCHIM) and access to wellbeing support (Calm Health, Employee Assistance Program)
* Flexible working hours and annual leave aligned with the Chemical & Pharmaceutical Collective Agreement
* Additional paid leave (family care, parental leave, marriage, bereavement)
* Two paid volunteering days per year
Growth & culture:
• Access to QH University (500+ learning programs) and career development opportunities
• Attractive wellbeing and inclusion programs, including diversity, equity and inclusion initiatives
About Us
We are the global leader in industrial process fluids present in 40+ countries continually improving and innovating so the world's steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.
Our values : Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.
Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.
Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is provided in this job posting to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.