Overview Junior Account Manager – Digital Sales (Danish Speaking) at SoftwareOne. We are creating a new Digital Sales Hub for EMEA in Barcelona. This is a full-time, permanent role based in Barcelona. Are you eager to launch your career in digital sales and make an impact in a growing tech company? If you have at least 2 years of sales experience, preferably in B2B, and strong Danish and English communication skills, we want to hear from you. The Role You will be the main point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. Your focus will be on driving sales, understanding software requirements, assisting with renewals, managing escalations, and maintaining coverage across all assigned accounts. You will help build trust-based relationships, ensure client satisfaction, and spot opportunities for growth. Responsibilities Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals. Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs. Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals. Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems. Account Coverage: Maintain a comprehensive understanding of clients\' business landscapes, identifying opportunities for growth. Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns. Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies. Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials. Job Requirements Educational Background: A degree in commerce or related fields is a plus, but not required. Experience: At least two years of sales experience, preferably in B2B. Ability to Learn: Capable of learning IT topics and having good business acumen. Passion for Sales: Enthusiastic about sales and committed to achieving excellence in customer satisfaction. Strong Communication and Negotiation Skills: Ability to communicate clearly, take initiative, and persuade effectively. Interest in Technology: A keen interest in technology products and services, and a strong desire to learn more about IT. Mindset: Growth mindset with a continuous desire to learn, openness to feedback, team spirit, and innovative thinking. Language Proficiency: Ability to communicate effectively in Danish and English. Benefits and Opportunities Join our new Barcelona-based Digital Sales Hub and be part of a vibrant team. Top-tier training, certifications, and mentorship to support your career growth. Flexible working model with hybrid options, plus certain reduced workdays during Fridays and summer. Competitive compensation and comprehensive benefits. Company description SoftwareOne is a leading global software and cloud solutions provider helping clients migrate and modernize workloads and navigate software and cloud changes to unlock technology value. The company employs about 9,200 people and operates in ninety countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX. J-18808-Ljbffr