Social network you want to login/join with:(Senior) Customer Success Manager Italy, Novaracol-narrow-leftClient:Location:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:3147576622643675136337127Job Views:2Posted:26.05.2025Expiry Date:10.07.2025col-wideJob Description:Your missionYou are responsible for our Italian customers and handle all communicationYou introduce innovative payment processes for car dealer groups and other industriesYou are responsible for training operational managers (remotely/on site) on our product usageYou identify and eliminate possible “stumbling blocks” in the onboarding project in coordination with customers and colleaguesYou manage upgrades of our solution for existing clientsYou help to improve our product and processes through close customer contactYour profileAt least 5 years of experience in digital (multi) project management, with evidence of successful projectsA structured, clean working style, even under stress: capable of managing multiple tasks simultaneouslyClear and confident communication at C-level, even in tense situationsWillingness to travel to customersNative or bilingual in Italian, proficient in business English, eager to work in a fast-paced environmentExperience in automotive or software sectors is a plus but not necessaryWhy us?Be part of one of Europe’s most exciting FinTech scale-upsAccess extensive training and development opportunities to enhance your skillsWork in an open, transparent culture where your ideas are valuedOption to work from homeMonthly team events focused on team spirit and funAbout UsWe, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, the first all-in-one platform for digital payment management in automotive trade, optimizing payment processes and saving time and costs for our customers. We enable car dealership groups to offer fully digital, multi-method payment solutions, including large sums.
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