PAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates. /ppThis is the Hyatt Touch. /ppWe are seeking a knowledgeable and passionate Sommelier to join our team at Thompson Rome by Hyatt. /ppThe Sommelier will be responsible for curating an exceptional wine experience, managing the wine program, and working closely with the culinary and service teams to enhance food and wine pairings. /ppThe role requires a deep understanding of wines and beverages, excellent customer service skills, and the ability to educate both guests and staff. /ppbr/ppstrongKey Responsibilities /strong /ppbr/ppstrongWine Program Management /strong /pulliDevelop and maintain a diverse wine list complementing the restaurant’s menu. /liliSource, purchase, manage inventory, and ensure proper storage standards. /liliMonitor wine costs and pricing strategies for profitability optimization. /li /ulpbr/ppstrongGuest Experience Service /strong /pulliProvide expert wine recommendations, pairings, and refined presentation. /liliEngage with guests to educate and create memorable wine experiences, ensuring high satisfaction. /liliConduct wine tastings and special pairing events. /liliUtilize strong sales skills to upsell and enhance the guest journey. /li /ulpbr/ppstrongTeam Development Compliance /strong /pulliTrain front-of-house staff on wine knowledge, service techniques, and pairings. /liliDevelop and enforce wine service protocols and industry standards. /liliEnsure compliance with all local alcohol laws and regulations. /li /ulpbr/ppstrongQualifications /strong /pulliCertification from a recognized wine institution (e.g., Court of Master Sommeliers, WSET,AIS, or equivalent). /liliExperience as a Sommelier in a luxury hotel or fine dining environment (minimum 1 year preferred). /liliKnowledge of wines, spirits, and food pairings is extensive. /liliSkills: Excellent communication, interpersonal, and customer service skills. /liliLanguage: Fluent in English and Italian. /liliAbility to work under pressure, with initiative and a keen attention to detail. /li /ul