Position: Key Account Manager
Department: Cyber Security BU
Qualification: LS | 2nd cycle university degree
Weekly Hours: 40
Posted: 2 December 2024
Reporting to: Chief Business Development Officer
Responsibilities:
* Building and maintaining strong relationships with key clients, understanding their business needs and ensuring their satisfaction with products or services;
* Developing and executing strategic account plans to drive growth and maximize revenue from key accounts;
* Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling;
* Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients;
* Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market;
* Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement;
* Collaborating with internal teams to deliver exceptional customer experiences and meet client expectations.
Requirements:
* High school diploma/Master's degree in Sales, MKTG, Business Administration or a related field;
* A wide network of connections (Clients) in the Cyber Security field;
* Experience in delivering client-focused solutions;
* Excellent communication & interpersonal skills;
* Ability to communicate, present and influence credibly and effectively at all levels of the organization;
Location: HQ: Rome (centre)
Further information on the salary package will be provided during the selection process.
The interested candidates, of either sex, can send a detailed curriculum vitae, complete with photos and authorization for the processing of personal data (GDPR Regulation EU 2016/679).
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