What you will do on your journey with WebBeds.
As a Product Manager at WebBeds, you will play a key role in enhancing hotel partnerships and maximising product performance. Reporting to the Director of Contracting, you will manage a specific destination or geographical area and work closely with hotel partners to ensure rates, availability, and offers are optimised. This position offers the opportunity to build relationships, analyse market trends, and contribute to WebBeds’ growth in a fast-paced, international environment.
In this role you will:
In this role, you will support hotel partners to ensure their rates, allocations, and availability remain accurate and competitive. You will manage stop sales where required and work closely with Contracts Managers to identify opportunities for special offers and promotional campaigns that drive sales. Monitoring market prices regularly will be a key part of staying competitive.
You will build strong, lasting relationships with hotel partners, providing training on supplier interfaces to improve efficiency and collaboration. You will also assist in launching, managing, and tracking partner promotions and performance, using data insights to suggest improvements.
Part of your role will involve analysing production and performance reports, supporting the team with competitiveness tracking and key business metrics. You will investigate and convert third-party bookings into Directly Contracted (DC) opportunities and ensure BAR (Best Available Rate) contracts are set up correctly and activated on time.
You will work closely with internal teams to resolve issues quickly, support project delivery, and maintain hotel allocations, ensuring last-minute availability challenges are addressed efficiently.
Key Responsibilities.
* Support hotel partners in maintaining up-to-date rates, allocations, and availability.
* Manage and evaluate stop sales, negotiating or acting as required.
* Work with Contracts Managers to identify opportunities for special offers and promotions.
* Conduct regular price comparisons to ensure WebBeds offers the most competitive rates.
* Build and maintain direct relationships with hotel partners to enhance collaboration and performance.
* Educate and train hotel partners on supplier interfaces to improve efficiency and engagement.
* Assist in implementing and monitoring promotions and campaigns for specific hotel partners.
* Analyse hotel performance and production data to identify trends and recommend actions.
* Undertake tasks related to competitiveness reports and other key departmental metrics.
* Investigate and recover 3P bookings to Directly Contracted (DC) as per departmental guidelines.
* Support the mapping and activation of BAR (Best Available Rate) contracts, ensuring all tasks are completed accurately.
* Liaise with relevant internal teams to resolve issues and ensure seamless execution of projects.
* Maintain contractual hotel allocations and ensure last-minute availability is addressed.
The skills we would love to see in your suitcase.
* Previous experience in a similar role within the travel or hospitality industry is essential.
* Strong proficiency in Microsoft Office, particularly Excel, for data analysis and reporting.
* Strong attention to detail and accuracy in handling data and administrative tasks.
* Excellent verbal and written communication skills to build and maintain relationships with internal and external stakeholders.
* Dedicated to supporting hotel partners to achieve mutual success.
* Proactive approach to identifying and resolving challenges.
* Ability to manage tasks and priorities in a fast-paced and dynamic environment.
* Collaborative mindset, working effectively within the team and across departments.
WebBeds is a global digital travel marketplace for the travel trade, an intermediary connecting hotels and other travel service suppliers to a distribution network of travel buyers all over the world. We connect hotels looking to fill rooms with buyers trying to find rooms. In short, we source bookable content, integrate, aggregate and merchandise that content in our platform, then distribute it to a global network of travel trade buyers, who sell to the travelling public.
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 8.3bn search requests daily, with 17million rooms nights sold in FY24. We deliver amazing outcomes using leading edge technology through innovative and creative thinking; and products help our partners deliver amazing travel experiences, enabling travel the world over.
Some things that make us stand out!
* We are a truly global travel organisation, with a global footprint.
* We have 1200+ people speaking 50+ languages in 120+ cites across 50+ countries.
* We partner with over 500,000 properties in more than 39,000 locations.
* We work with more than 50,000 travel buyers in 140 source markets.
* We have an amazing team delivering valuable outcomes using innovative tech and creative, lateral thinking.
Working at WebBeds
WebBeds is a fast-paced, results-driven business and that is reflected throughout our company, in our technology, product and perhaps most importantly – in our people. Visit ‘Careers’ for jobs around the world of WebBeds.
Global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of over 50,000 online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.
Online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.
Our operation.
We operate globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and the Americas – with over 2,000 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brands JacTravel DMC and UHl. JacTravel DMC provides tailormade travel arrangements for offline FIT and groups traveling to the UK, Ireland and key mainland European destinations to the international travel trade. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide.
WebBeds is a travel brand of the Web Travel Group, an ASX 200 listed company (ASX: WEB) operating global digital travel businesses.
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