A Restaurant Manager serving Hilton brands is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What the Role Requires
* Manage Restaurant operations
* Maintain exceptional levels of customer service
* Recruit, manage, train and develop the Restaurant team
* Manage guest queries in a timely and efficient manner
* Work within budgeted guidelines in relation to Food and Payroll
* Drive sales to maximise budgeted revenue
* Develop menus with other members of the Food and Beverage team
* Accountable for monthly stock takes
* Incentivise team members to maximise sales and revenue
* Set departmental targets, objectives, work schedules, budgets and policies and procedures
* Evaluate guest satisfaction levels with a focus on continuous improvement
* Ensure communication meetings are conducted and post‑meeting minutes generated
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
* Comply with hotel security fire regulations and all health and safety legislation
Key Skills and Qualifications
* Management and/or supervisory Food and Beverage experience
* Able to meet financial targets
* Ability to comply with all Food and Beverage brand standards
* Ability to work under pressure
* Excellent grooming standards
* Willingness to develop team members and self
* Flexibility to respond to a range of different work situations
* Fluent in English and Italian
* Degree in a relevant area (advantageous)
* Passion for delivering exceptional levels of guest service
Key Skills
Restaurant Experience, Labor Cost Analysis, Hospitality Experience, Cost Management, Assistant Manager Experience, Management Experience, Profit & Loss, Computer Literacy, Leadership Experience, P&L Management, Restaurant Management, Retail Management
Required Experience: Manager
Employment Type : Full‑Time
Experience: years
Vacancy: 1
\
Restaurant Manager • Milan, Lombardy, Italy
EOE/AA/Disabled/Veterans
What it’s like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr