PPatientHub is ClinicMind’s patient engagement suite, powered by the GoHighLevel (GHL) platform and tightly integrated with our EHR, RCM, and AI modules. From automated two‑way texting and online scheduling to funnel pages and review campaigns, PatientHub turns GHL’s raw power into a turnkey growth engine for 2,700+ chiropractic and mental‑health providers. /ppbMission for This Role /b /ppLeverage 100% of GoHighLevel’s feature set—Workflows, Triggers, Custom Objects, AI Conversation, SaaS‑Mode billing, and the REST API—to deliver a branded PatientHub experience that : /ppDrives 40% YoY MRR growth for the PatientHub module. /ppEliminates “shadow CRMs” by embedding GHL power natively in ClinicMind. /ppKey Responsibilities /ppGHL Platform Mastery /ppBuild maintain SaaS‑Mode templates, snapshots, and sub‑account automations /ppExploit GHL AI Conversation “Lead Connector” upgrades the week they drop. /ppConvert GHL release notes into a 12‑month PatientHub roadmap. /ppPrioritize backlog via impact×effort, aligned to ClinicMind flywheel KPIs. /ppWorkflow Engineering /ppDesign multi‑step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat). /ppPublish pre‑built funnel pages and survey forms for specific care plans (e.g., back‑pain lead magnets). /ppbIntegration and API /b /ppManage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services. /ppbOwn UAT and regression scripts every GHL release cycle. /b /ppOptimize SaaS‑Mode pricing tiers; manage rebilling margins and churn prevention automations. /ppbCompliance Security /b /ppEnforce HIPAA, TCPA, CAN‑SPAM within GHL sub‑accounts; review new features for compliance risk. /ppbEnablement Support /b /ppDeliver snapshot documentation, Loom tutorials, and playbooks for CS, Sales, and onboarding teams. /ppInterface with GHL support slack channel to resolve platform issues. /ppbQualifications /b /pp3–5years product management OR GHL agency experience building snapshots, workflows, and SaaS‑Mode accounts. /ppDeep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows. /ppTrack record shipping customer‑facing features in an Agile squad (Jira, Figma, Git). /ppFamiliarity with HIPAA / TCPA and healthcare marketing compliance. /ppExperience integrating GHL with EHR / RCM or other health‑tech systems (e.g., Redox, HL7, FHIR). /ppbChiropractic, PT, or behavioral‑health domain exposure. /b /pulliCertification : GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO. /li /ulpbMUST HAVE : /b /pulliHigh comfort level working on Eastern Time Zone / US Shift /liliGood internet access at home /liliLaptop / Desktop with at least 16 GB /li /ulpJ-18808-Ljbffr /ppJ-18808-Ljbffr /p #J-18808-Ljbffr