We are seeking a Junior Account Manager for a leading e-commerce, logistics, and cloud services company. The role focuses on managing and expanding the Pickup network in Italy while driving business growth through new commercial relationships.
Key Responsibilities:
- Own and manage the Pickup network in Italy, working with existing partners and converting new leads into opportunities
- Drive Pickup Locations CX to ensure best-in-class experience, service, and convenience
- Interact with small businesses to contribute to division growth through new commercial relationships
- Manage offline Marketing and Advertising campaigns with location partners to increase awareness and utilization
- Conduct data analysis and prepare detailed reports using Excel and other analytical tools
- Build and maintain effective relationships with internal and external stakeholders
Required Qualifications:
- Strong analytical and operational background with advanced Excel and data analysis skills
- Superior communication and interpersonal skills
- Proven ability to work independently in a fast-paced, innovative environment
- Experience in strategic thinking and creative problem-solving
- Fluency in both English and Italian (English will be the primary business language)
- Experience in all phases of account management including prospecting, acquisition, integration, and retention of partners
Preferred Qualifications:
- Previous experience in IT/network roll-outs or similar projects
- Track record in stakeholder management
- Experience in e-commerce or logistics sectors
The ideal candidate will be highly detail-oriented, analytically minded, and capable of building strong relationships while working in a dynamic, fast-paced environment.