Twinset Milano is an Italian brand with more than 80 DOS in Europe. Real key-player in premium fashion world, Twinset has recently launched the program PleaseDontBuy for ceremonies and special events: the first fashion brand to develop a rental business, starting from production 100% Made in Italy and reaching the final consumer. Inclusive, dynamic and stimulating company, Twinset has ambitious goals where resources are a great priority with Development & Growth and Training opportunities.
Twinset is looking for the Store Manager for its store in Serravalle Designer Outlet .
The position will report to the Area Retail Manager.
A real brand ambassador able to guarantee to our customers an outstanding journey and experience. Our ideal candidate is deeply passionate for fashion, sales and people. Great communicator and leader, she/he will manage the store and the team with enthusiasm, autonomy, proactivity and great kindness.
Key Activities:
Sales & Operations Management
* Booster the sales activity to reach the company targets, through an accurate and acute management of retail KPIs
* Guarantee the correct implementation of the guidelines in order to meet the store goals;
* Build a strong customer relationship according to CRM recommendations
* Monitor the respect of all the procedures defined by the HQ in terms of operations, administration, visual merchandising, stock management, and merchandising
Team Management
* Ensure the correct floor organization and planning maintaining the productivity and company quality standards
* Coach and train the team to achieve goals and improve their skills
* Manage the recruitment and the on boarding of new staff
Success Profile:
* At least 3 years retail experience in managerial roles in fashion
* Deep knowledge of main retail KPIs
* Strong Team management and leadership skills
* Talented in communication
* Results driven mindset
* Visual Merchandising sensitivity
* Fluent in english