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Job ID : 005216 Seeking an experienced Sales Engineer for Enterprise Sales in Italy
Description :
At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection technology. We are Guardians of the Connected World and are seeking exceptional talent to join our team.
About NETSCOUT :
NETSCOUT has been helping the world’s largest organizations solve complex digital challenges for over 40 years. We provide insights at an unparalleled scale, enabling organizations to solve problems faster, transform digital ecosystems, and secure critical assets.
About the Role / Team :
We are looking for an experienced Sales Engineer to support our Sales team in Italy. The role involves delivering high-quality pre-sales technical support and presentations to communicate value to prospective buyers, focusing on supporting the Enterprise market. The candidate will be a product solution specialist ensuring the best technical solutions are provided.
The ideal candidate will have experience in Service Assurance and Security, with a focus on Service Assurance. Reporting to the SE Manager, the role involves extensive customer interaction, collaboration with sales, and developing new business opportunities while strengthening existing relationships. The candidate should be based in Italy.
Responsibilities :
* Develop business and technical strategies with Account Managers and Regional Directors.
* Investigate prospect needs and develop strategies to win business.
* Assist sales teams in tactical decision-making.
* Identify business problems and offer solutions.
* Provide technical support using NETSCOUT’s best practices.
* Manage all lead technical activities and build relationships within customer IT infrastructures.
* Help achieve sales targets through technical assistance and opportunity assessment.
* Create and deliver PoCs, manage bakeoffs, and conduct presentations and product demonstrations.
* Explore user scenarios and identify upsell opportunities.
* Travel within Italy and the region (40-50%), carrying a laptop.
Preferred Qualifications / Skills :
* Minimum 10 years’ experience in IT or 7 years in pre-sales roles such as Network Engineer or Application Engineer.
* Experience working with customers to understand technical challenges and propose solutions.
* Proven success in pre-sales roles.
* Strong networking and application background, with knowledge of Linux/Windows.
* Regional business experience and cultural familiarity.
* Technical skills in Cisco routing, switching, gateways, TCP/IP, SNMP, Netflow, VoIP, LAN/WAN topologies, security, network infrastructure, and related areas.
* Knowledge of network performance management, fault management, and tools like HP/OV, IBM Tivoli, EMC SMARTS, ArcSight.
* Experience with nGenius products, Linux/NT operating systems, and relevant certifications (CCNA, CCNP, CCIE) is a plus.
* Knowledge of SDN/NFV, virtualization, cloud technologies, and security audits is advantageous.
* Formal sales training and excellent communication, organization, and multitasking skills.
* Bachelor’s degree in Computer Science or related field; MBA is desirable.
Requirements : Full-Time, based in Italy, with English as the preferred language.
NETSCOUT is committed to accessibility and equal opportunity employment. For accommodations or inquiries, contact Talent Acquisition at 978-614-4043 or via email. Read our EEO Policy and related notices for more information.
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