Company
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The Swatch Group is world leader in the production and marketing of finished watches. The Group's worldwide presence is strengthened by the constant opening of new corporate stores, that reflect values of the single brands. The Swatch Group (Italy) S.p.A. is the Italian subsidiary of the Swiss multinational.
Job Description
We are currently recruiting a Senior Sales Assistant who will be in charge of assisting clients through personalized customer experience. The ideal candidate will represent Tissot as an ambassador, inspiring our customers. The Senior Sales Assistant will be responsible for:
* Lead complex clients' request, assist them throughout the entire customer journey including after sales activities
* Support operation tasks, be aware of company procedures and systems and ensure compliance
* Take actions to maximize the sales opportunity on all categories
* Drive results through delivering an elevated customer experience both during and after sale service
Il vostro profilo
Skills and Experience:
* 3-5 years in Retail sales assistant role
* High skill set in driving sales and achieving KPI's
* Excellent communication and customer service skills
* A work ethic that understands the importance of going above and beyond to satisfy the clients and exceed their expectations
Conoscenze delle lingue
Fluency in English is required. xrdztoy Knowledge of Spanish and French will be considered a plus.
Job Location
Firenze, Italia (Toscana)
Company Address
The Swatch Group (Italia) S.p.A. Via Washington, 70 IT-20146 Milan Italia