The Sofidel Group
Sofidel, headquartered in Porcari (Lucca), is a global leader in tissue paper production. With a presence in 12 European countries and 11 U.S. states, we employ over 9,000 people dedicated to innovation, sustainability, and inclusivity. Our products, including toilet paper, paper towels, and napkins, are available in more than 50 countries.
We proudly own well-known brands such as Regina, Nicky, Sopalin, Le Trèfle, Hakle, Softis, Nalys, Cosynel, and KittenSoft, while also producing for private-label retailers. With the Papernet brand, we also cater to the "Away-from-Home" sector, ensuring quality solutions for businesses and public spaces.
Wherever you are, Sofidel is there, bringing comfort, quality, and sustainability to everyday life
PURPOSE
To manage pure E-commerce key clients of the European Market, guaranteeing that turnover, price and promotional budget objectives are achieved for the Business Lines and a strategic development of customer relationship and loyalty.
MAIN RESPONSIBILITIES
* Guarantees that the sales plans regarding assigned e-commerce clients are implemented, applying the agreed sales strategies
* Defines and agrees the promotional plans with the clients and guarantees their implementation
* Systematically verifies sales trends, identifies and performs the most appropriate corrective actions
* Leads negotiation with the customer involving related Group positions when necessary
* Monitors product-ordering process ensuring stock availability and takes measures in case of risk of Out Of Stocks
* Liaises with sales colleagues in managing quarterly sales forecast
REQUIREMENTS FOR THE APPLICATION
* Master's degree in Economics, Computer Science, Management Engineering or related fields
* Fluent written and spoken English, minimum C1 level
* Italian knowledge highly appreciated
* 3+ years in eCommerce sales experience in FMCG companies
YOUR SOFT SKILLS
* Negotiation and persuasion
* Analytical and synthetic exposition
* Curious and proactive mindset, focused on improvement
* Empathy, active listening and ability to build relationships, both internal and external
* Adaptability and flexibility
* Prone to work in team
WHAT WE OFFER
* The chance to work in an international Group and a concrete opportunity for professional growth
* A dynamic environment based on teamwork
* Sofidel Language Learning Programme through innovative digital platform for you and one additional user, such as family member or friend.