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Account manager (metalworking fluids) - north & west italy

Cremona
Contratto a tempo indeterminato
Quaker Houghton
Account manager
Pubblicato il 13 settembre
Descrizione

Overview At Quaker Houghton, we are experts in the development, production and application of chemical specialties, process fluids, lubricants, and coatings for the manufacturing industry. We have been part of the growth of the world’s largest industrial companies, and our Associates worldwide demonstrate our experience and dedication. Today, we have a global presence with our corporate headquarters in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. As an Account Manager, you will be the main sales contact for the North-West Italy territory covering all of Quaker Houghton\'s offering of products, equipment and services. You will focus on nurturing relationships with our existing customer base, mainly in the metalworking fluids market, and driving cross-selling and customer satisfaction initiatives. Our customers’ success is our own. What we offer Competitive pay bonus program Company car Meal tickets Health insurance 2 annual days paid volunteering leave Access to real career growth opportunities in the commercial or other related areas of interest QH University: Online continuous training tool for all seniority levels Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs What will you do? Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sites Create strong relationships with key customer contacts across all levels, both existing and prospective, to increase customer satisfaction and cross-selling success Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and exceed customer expectations Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales Coordinate with the Customer Service and Technical Service teams to meet overall customer expectations Regularly report to management to analyze sales targets, budgets and forecast, primarily using CRM, Excel and other IT tools Attend and participate in conferences and industry trade shows Monitor competitors\' activities, industry trends and regional regulations to provide feedback to management and the KAM team for innovation and market development What are we looking for? The ideal candidate will have 1 to 3 years of technical sales experience in a B2B environment, ideally with exposure to the metalworking process and the automotive sector. Experience managing both end-user and distributor accounts is an advantage. Education: Engineering degree (mechanical, chemical, industrial or similar) Languages: Italian bilingual level and English professional level written and spoken Previous work experience in metalworking fluids, lubricants, grease, coolants or similar industrial chemical markets Profile: A dynamic professional with excellent communication and presentation skills to build strong, trust-based relationships with key stakeholders Location: This is a field-based role in the West and North Italy territory Safety Conscious – Safety is the core of our culture Team worker, autonomous, results driven, analytical & problem solver, customer focus About Us We are the global leader in industrial process fluids present in 40 countries, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Throughout our 100 locations, our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Join the team and unleash your potential! J-18808-Ljbffr

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