The position aims of supporting the technical Departments based in Sanremo within the extended Riviera area by being an experimented & reliable team member for the implementation of current operations through high standard delivery of concierge, technical and logistic services through a variety of daily tasks for the successful fulfilment of clients ‘requests, the Company’s global operations, management directives and overall performance targets.
Please send an email with a brief presentation and your CV dated and signed to:
DUTIES AND RESPONSIBILITIES under the responsibility of the Technical Manager
- Customers’ welcome on site with the Technical Manager;
- Reception of requests and execution of services.
- Suppliers’ invoices verification according to quotations & service provided;
- Company database datas entry (services ordered & delivered / contact details / documents compliance);
- Invoices drafting;
- Support the Managers on the overall activities.
QUALIFICATIONS REQUIREMENTS
- 2 or more years of Maritime / Yachting agency experience (not compulsory);
- Certificate of higher education;
- Basic knowledge of the Yachting Industry and its stakeholders;
- Onboard experience is a plus;
- Bilingual in the English Italian Languages (written & verbal), any other language is a plus;
- Information Technology proficiency “Microsoft office”;
- Proficiency on database management tools.
SKILLS AND EXPERIENC E
- Advanced communication & interpersonal skills;
- Multi-cultural & cross-cultural awareness;
- Customer service experience;
- Luxury sector service experience;
- Excellent analytical skills;
- Capable of working independently / autonomously.
- Organizational and time management skills.
KEY BEHAVIORS
- Accountability on duties
- Polite & politically correct behavior;
- Team player with a collaborative spirit;
- Flexibility (time, tasks, projects, travel, out of hours);
- Proactive & a self-starter;
- Resourceful & problem solving;
- Strict confidentiality in regard to the Company’ activities, members and clients.
ADDITIONAL NOTES
- Working out of hours subject to the needs of the service and approval from the line manager;
- Strict conduct & performance management;
- Non-disclosure;
- The overall content & duties of the job description is subject to the needs of the service;