Position Overview : our Front Office Agents will be the first point of contact with the Hotel's Guests, greeting them always in a very polite and well-spoken manner and deal with all Front Office operations in the Hotel's continuing effort to deliver outstanding guest services […]
Administering all Front Office operations such as guests' registration (check-in/check-out), room inventory and availability, communicating timely especially with Maintenance and Housekeeping colleagues according to the Hotel's SOPs,
Meeting and greeting VIPs and guests, pre-empting and responding to guest inquiries