Key Account Manager – Healthcare (AFEMEA)
Location: Open within the European UnionReports to: Senior Sales & Marketing DirectorContract Type: PermanentLegal Entity: Amcor Group GmbH, Zurich, Switzerland
Department: Sales & MarketingShift: RemoteFull-time or Part-time: Full-TimeJob Type: Employee
Role Purpose
The Key Account Manager is responsible for the strategic management and growth of assigned regional key accounts within Amcor's Healthcare portfolio. The role focuses on defending and expanding existing business, accelerating profitable growth, developing new opportunities, and driving sustained margin improvement. This position requires a strong balance of strategic thinking and hands‐on execution, with accountability for building long‐term, value‐creating partnerships and increasing share of wallet through disciplined account planning and cross‐functional collaboration.
Scope & Impact
Accounts: 2–3 regional key accounts
Revenue Responsibility: €25–30 million
Geographic Coverage Europe
Stakeholder Engagement: High, with significant strategic influence across functions
Key Responsibilities
Own and manage assigned key accounts to maximize revenue, profitability, and long‐term value
Develop and execute robust account strategies and business plans aligned with Amcor's portfolio, innovation roadmap, and sustainability ambitions
Build deep, trusted relationships with senior customer stakeholders, identifying decision‐makers and influencers beyond procurement
Lead complex commercial negotiations, representing Amcor's interests and influencing outcomes at senior levels
Monitor account performance against targets, KPIs, pricing, and margin objectives; initiate corrective actions as required
Drive growth through disciplined pipeline management and identification of new business opportunities
Collaborate closely with R&D, Marketing, Operations, and Supply Chain to ensure successful execution of account strategies
Ensure demand accuracy and service excellence through close coordination with Operations and Supply Chain
Maintain accurate and up‐to‐date customer plans using Amcor's internal tools and processes
Qualifications & Experience
Education & Professional Background
Degree in Sales, Engineering, or a related field, with a strong commercial mindset
Minimum 5 years' experience in a large‐scale B2B environment
Experience within manufacturing, preferably in Healthcare or Medical markets
Proven track record of delivering profitable growth with large, complex accounts
Strong project and process management capabilities, with the ability to manage multiple priorities
Fluent in English; additional European languages are a strong advantage
Skills & Competencies
Ability to translate strategy into clear, actionable plans and execute them effectively
Strong customer focus with a natural balance between account development ("farming") and opportunity creation ("hunting")
Excellent negotiation, decision‐making, and influencing skills
Strong analytical capability, including pricing, margin management, and KPI‐driven decision‐making
Comfortable operating in complex, matrix organizations and engaging with diverse stakeholder groups
Agile and adaptable, with the ability to respond to changing market dynamics and mitigate risk
Demonstrated leadership through coaching, collaboration, and influence rather than direct authority
Leadership Expectations (Amcor Leadership Framework)
Leading Self
Demonstrates purpose, optimism, and alignment with Amcor's vision and strategy
Applies a strategic mindset, understanding the impact of decisions and anticipating future trends
Leading Teams
Engages and motivates others through clarity, transparency, and inclusion
Contributes to talent development through coaching, feedback, and collaboration
Leading the Business
Champions customer focus and continuous improvement
Sets priorities, drives results, and removes barriers to performance
Encourages innovation, learning, and constructive risk‐taking
Builds strong relationships and fosters a positive, high‐performance culture
About Amcor
Amcor is a global leader in responsible packaging solutions for food, beverage, pharmaceutical, medical, home, and personal care products. With approximately 47,000 employees, Amcor generates US$12.5 billion in annual sales across more than 230 locations in over 40 countries. Amcor is committed to developing packaging that is lighter‐weight, recyclable or reusable, and made with increasing levels of recycled content.
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