Sr. Reliability Product Manager-Tech, Infrastructure Reliability & Quality
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Job ID: 10376255 | Amazon Data Services, Inc.
As a Senior Reliability Product Manager - Tech, you will create and drive the development and implementation of predictive maintenance solutions for electrical and mechanical data center infrastructure equipment from concept to at-scale global implementation. This role will focus on leveraging data and analytics to optimize data center maintenance and prevent downtime.
Key Responsibilities
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- Engage with internal and external Amazon customers and support teams to gain insights and capture critical maintenance needs for data centers.
- Utilize those insights to identify specific product requirements, create a product vision, and own the product development roadmap for predictive maintenance solutions across our data center portfolio.
- Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps.
- Drive continuous advancements and improvements within our data center maintenance, and communicate technical direction to Management.
- Own and drive the complete product lifecycle from idea conception through implementation and wide scale deployment to eventual deprecation.
- Analyze product performance metrics and customer feedback to drive continuous improvement.
- Work independently in a high‑pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist.
Basic Qualifications
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- Bachelor's degree in management, business administration, economics, engineering, or marketing.
- 5+ years of end-to-end product delivery experience.
- 5+ years of technical product or program management experience.
- 5+ years of relevant work experience in or working with mission critical facilities.
Preferred Qualifications
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- 7+ years in product, program, and/or technical leadership for large scale strategic initiatives in the data center infrastructure domain.
- Master's degree in Engineering, product marketing, or business development.
- Experience writing documents on business requirements for new products, product development proposals, process improvement initiatives, and/or product roadmaps.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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