We are looking for an experienced and motivated Warehouse Manager to lead operations in a dynamic multi-client logistics environment.
You will cooperate with Warehouse Coordinator and Account Specialists guiding a team of around 60 operators to deliver top-quality service, operational efficiency, and continuous improvement across all warehouse activities.
You will ensure service excellence, foster collaboration, and help building a culture of safety, innovation, and performance.
Role Mission
The Warehouse Manager is responsible for ensuring the efficient, safe, and timely management of warehouse operations in a multi-client logistics environment.
The Warehouse Manager acts as the key operational interface between the Division Management and the operational team.
Main Responsibilities
Improve profitability of the warehouse and meet budget expectations
Ensure customers satisfaction and prepare contracts renewals with customers
Plan, coordinate, and supervise all warehouse activities together with existing team
Ensure efficiency and accuracy of operational flows, optimizing labor and equipment usage
Monitor key performance indicators (KPIs) such as productivity, accuracy, lead time, and service level
Ensure compliance with standard operating procedures (SOPs) and safety regulations
Maintain daily contact with clients’ operational and logistics representatives, ensuring alignment on volumes, priorities, performance, and service expectations
Manage service level agreements (SLAs), produce reports, and attend regular performance review meetings
Support the commercial or contract management teams in handling operational changes or new start-ups
Lead, motivate, and develop the existing team
Foster a safe, collaborative, and performance-oriented work environment
Promote training and professional growth within the warehouse team.
Participate in improvement projects (Lean Logistics, 5S, process digitalization, automation, etc.)
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