Job ID: 3204210 | Afaq - Warehouse Branch
Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customers and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Ultra Fast Groceries is looking for a highly experienced operations manager for the role of Operations leader to launch and scale Ultra Fast service.
The successful candidate will be responsible for Fulfillment Operations and select other cross‑functional start‑up activities, championing, challenging and sometimes signing off on network standards, executing assigned pre‑launch tasks, and being accountable for building results on launch until the sustained phase. They will be a natural self‑starter who is comfortable leading large, complex facility projects, with a hands‑on approach, strong project management skills, and effective communication. Post the launch, the leader will transition from a PM role to lead the FC/Store Ops org for multiple sites/countries with a team of Area Managers.
In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams, ranging from finance, business, HR, operations, to real estate, projects and procurement and individuals at all levels of the organization. Keeping an open mind, drive–and‑ambition and ability to deal with ambiguity will help you remain innovative in our culture.
Key Job Responsibilities
* Promote a culture of safety and well‑being
* Analyze and implement corrective actions to ensure quality, productivity and SLAs are consistently high, and business objectives are met across all shifts
* Support and lead a team and handle administrative work while building and supporting a strong team culture
* Analyze performance and suggest process improvements to optimize work and improve customer service
* Collaborate with other managers to standardize shift processes
Basic Qualifications
* Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
* 1+ years of employee and performance management experience
* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
* Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Preferred Qualifications
* 1+ years of performance metrics, process improvement or lean techniques experience
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