The Hotel Romazzino, in stunning Costa Smeralda, Sardegna, will reopen for the 2024 season as part of the Belmond portfolio. For this iconic hotel, we are now looking for a truly talented Restaurant Manager to join our team and play a key role in managing the restaurants and in-room dining departments within the hotel. Reporting to the hotel Food & Beverage Manager and with a dotted line to the Divisional Director of Food & Beverage South Europe, you will be responsible for ensuring a pleasant dining environment and experience for our guests while maintaining efficient operations of the departments, always providing exemplary service, high motivation and excellence among the team.
WHAT YOU WILL DO
1. Manage and direct the restaurants and in-room dining outlets and service teams on a daily basis to ensure smooth operations, consistent excellence and guest satisfaction
2. Develop positive relations with guests and team members, whilst remaining professional and service oriented at all times
3. Contribute to the development of food & beverage product/offering to ensure that the outlets continue to evolve, improve and prosper
4. Plan, direct, control, coordinate and participate in all areas and activities of the department, working closely with the Food & Beverage Manager, with the Executive Chef and the other managers of the Food & Beverage division
5. Maintain a daily liaison and partnership with the kitchen team to share information, best practice and ensure a harmonious relationship between culinary and service teams
6. Supervise departmental food & beverage stocks and requisitions so to ensure daily service requirements are met efficiently
7. Keep a close overview of the wine and beverage stocks also conducting regular checks so that items are well kept and adequate to the business
8. Be responsible for the department people daily operations, participating to recruitment, monitoring manning, and delivering on-the-job training
9. Ensure appropriate processes and systems are in place to control costs, deliver both revenue and profit margins as per budget projections
10. Obtain maximum control of expenditure through effective use of manpower and physical assets
11. Organise brigade schedule and supervise the team with a hands-on approach, ensuring the correct completion of all required tasks in a timely fashion
12. Implement regular communications with the brigade through daily line ups, 1:1s and monthly full departmental team meetings
13. Manage all team related activities, including performance evaluations, and any required disciplinary matters
14. Attend all meetings required according to the hotel meetings schedule
15. Check that pertinent back of house areas are always kept clean and in good working order
16. Apply all safety and hygiene standards so that they are met at all times and that cleaning schedules and related equipment are well executed and organised
Requirements
The ideal candidate has in-depth knowledge of the restaurant luxury hospitality environment and has extensive experience in managing large teams
17. A minimum of 5 years working experience in a similar position and in upscale restaurants within the luxury hospitality industry
18. Hospitality degree or equivalent
19. Must be fluent in Italian with and English. A third European language would represent and advantage
20. Proficiency in using Microsoft Office
21. Strong leadership skills and service oriented and guest focused, talented in people management, performance driven, assertive and pleasant personality
22. Excellent communication skills in all aspects: verbal, written and non-verbal
23. Superb organisational and interpersonal skills: you must be approachable, open-minded and fair, with perfect grooming standards
Benefits
Working for such extraordinary hotel is the opportunity to build a career with a real sense of pride and caring, in an environment that embraces the essence of the art of hospitality.
24. Meals on duty
25. Uniform provided and complimentary laundry service
26. Employees social events
27. Complimentary accommodation at Belmond hotels, discounted rates on our trains, cruises and safaris. Discounted food and beverage
28. Accommodation maybe provided upon request
The position is based in Porto Cervo, Costa Smeralda, Sardinia and the contract is seasonal full time.
You must possess the legal right to work in Italy / EU .
About Belmond
Belmond is part of the worlds leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazils Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.