Ph3Overview /h3 pUnox S.p.A., a market leader in high-end oven production and recognized as a Great Place to Work® in Italy for the seventh consecutive year, is looking for an Inside Sales and Telemarketing professional with proven experience in call center environments. In this role, you will be the first point of contact for potential clients, engaging with them through multiple communication channels—including phone, live chat, WhatsApp, and email. Your goal will be to understand their needs, present the best solutions, and guide them toward a successful purchasing experience. /p h3Responsibilities /h3 ul liManage daily outbound and inbound communications via phone, chat, WhatsApp, and email to generate qualified leads and move prospects through the sales funnel. /li liUnderstand customer needs through active listening and deliver tailored product recommendations. /li liCollaborate closely with our external sales team and distribution partners to ensure a seamless customer experience. /li liMaintain accurate and up-to-date records of all interactions and opportunities in the CRM system. /li liCreate and manage quotations and follow up consistently to ensure high lead conversion. /li liAnalyze market feedback and customer behavior to continuously refine your outreach strategy. /li liProvide proactive support to clients, ensuring they remain engaged throughout the pre-sale process. /li /ul h3Requirements /h3 ul liStrong interpersonal and communication skills, with the ability to adapt tone and messaging across different platforms. /li liDemonstrated ability to build rapport and establish trust with customers remotely. /li liComfortable using CRM systems, messaging platforms, and digital tools. /li liFluency in English and an additional language are required; third language is a plus. /li liBachelor's degree in Languages, Marketing, Business, Communication, or related fields. /li liHighly organized, resilient, and goal-oriented. /li liSenior (5-10 years) /li /ul h3What Unox offers /h3 ul liFlexible Working Hours /li liWork-Life balance initiatives /li liPaid time off overtime /li liCompany canteen /li liPersonal and family welfare /li liHealth insurance welfare programs /li liPension retirement plans /li liMentorship coaching /li liCareer growth training programs /li liDiversity inclusion policies /li liTeam building activities /li /ul pThe job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations. /p /p #J-18808-Ljbffr