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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions. We have more than 16,000 employees worldwide to explore ideas and ambitions with.
In the USA, we develop, market, and produce a wide array of solutions from our 25 most innovative sites across the country. Stretch your skills, create, and get inspired by passionate colleagues. Your energy, curiosity, and creativity will shape our future, making a positive difference for billions of people. Every aspect of you enriches our world. We are Givaudan. Human by nature.
Overall objective of the job
Maintain and improve the local Quality and Food Safety programs aligned with global policies, regulatory, and customer requirements.
Participate in local Vendor and Customer Quality Programs aligned with global policies.
Manage Customer Complaints and drive performance improvement and compliance with Customer requirements.
Main Accountabilities / Outcomes
* Manage local Quality and Food Safety programs aligned with global policy.
* Support the maintenance of local quality and food safety documentation.
* Maintain programs for quality, food safety, and food defense, including halal, kosher, and organic certifications.
* Lead and perform internal audits and monthly food safety inspections.
* Implement Quality and Food Safety Programs aligned with global policies.
* Support the implementation of globally agreed quality and food safety system requirements from customers.
* Support the implementation of new or updated global/regional policies.
* Manage/support customer audits and improvement plans.
* Manage/support regulatory audits and improvement plans.
* Manage/support certification and program audits and improvement plans.
* Handle Customer Complaints, provide responses, and escalate as needed.
* Drive initiatives to improve customer complaints performance.
Key KPIs
* Quality and Food Safety Systems Compliance (Certifications/FSSV score)
* Customer Complaint rate
* Internal non-conformance rate
Functional alignment
Member of the Site Local Quality team. Key stakeholders include Operations, Global/Regional Quality, Purchasing, Supply Chain, Production, and Regulatory.
Required background / skills
* Bachelor’s degree in Chemistry, Microbiology, Food Science, or related field with at least 3 years’ experience in Quality Assurance/Management/Control.
* Strong background in Quality and Food Safety Systems such as ISO 9001, ISO 22000, FSSC 22000, FDA requirements (PCQI), Food Defense. Lead/internal auditor experience. Kosher, HACCP Certification, or USDA.
* Proficient in computer systems such as SAP, databases, and Microsoft Office.
Benefits include medical, dental, vision, and a high-matching 401k plan.
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At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring team culture where you can thrive, collaborate, and learn from other talented and passionate people across disciplines, regions, and divisions. Every aspect of you enriches our world. Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. We are committed to creating an inclusive environment where every voice is valued and has the power to shape our world. Join us in making a difference together.
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