SMS group is looking for a Solution After Sales Manager for our Center of Excellence \"Automation, Digital & Service Solutions\". The Solutions After Sales Manager will be responsible for managing the technical and commercial processes with main focus on spare parts and modernization solutions rolling mills. The ideal candidate will be detail-oriented, technically proficient, and experienced in handling industrial spare parts in a complex, international environment.
Develop technical and commercial proposals for spare parts and upgrading/modernization solutions for long product rolling mills / flat product rolling (hot/cold).
Prepare spare parts packages for initial supply in collaboration with product-specific technical departments.
Draft technical specifications and detailed commercial quotations.
Collect and analyze project information, aligning after-sales activities with contractual milestones.
Maintain accurate records of quotations and orders within ERP systems.
Degree in Engineering or Technical Diploma (preferred specializations: Mechanical, Thermal, Electrical, Electronics, or Telecommunications).
Previous experience in technical-commercial back office roles within mechanical engineering companies or steel production plant environments.
Fluent English language skills (written and spoken)
Preferred: Proficiency in an additional language.
Proficiency with Microsoft Office tools (Excel, Word, Outlook).
Experience with SAP R/3 ERP systems; knowledge of SAP S/4HANA is considered a plus.
Availability for national and international business travel.
Opportunities for technical training and career development
Involvement in high-tech projects with leading steel industry partners
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