StrongbJob Purpose: /b /strongbrKey account management for a defined set of customers across the entire TD SYNNEX portfolio, focusing on the largest accounts.brResponsible for maximizing associated lines of revenue, profit and potential lines of business by managing and developing face to face customer relationshipsbrstrongbResponsibilities: /b /strongbrulliDevelops a cross-section of large and/or strategic accounts with several changing variables and complexity (incl. growth opportunities., account planning, digital platforms etc.) /liliBe seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face to face customer visits /liliForm strategic plans to develop and execute against current business and drive growth /liliDemonstrates a consistent ability to negotiate high level/high value customer opportunity engagements successfully. /liliDiscover and exploit incremental business through excellent customer relationships /liliCoordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations and the specialist Business Units (SBU's) /liliIdentifies project opportunities together with BDM /liliOrchestrating board level engagement activity that clearly addresses overall business objectives and multiple objectives. /liliDelivers value to customer whilst maintaining expected levels of margin return against balanced product mix /liliIdentify customer needs and problems and look to resolve or escalate to the relevant business units /liliGather customer insights through profiling and analysing the account set, creating and taking actions to maximise opportunities /liliEnsure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM /liliDrive usage of TD SYNNEX's e-commerce tool (InTouch) by effectively promoting its benefits with customers /liliMaintain and improve customer Service Level Agreements /liliCreates high impact value propositions for 'C' level discussions and decision making processes. /li /ulbrbKnowledge Skills and Experience /bbrulli6+ years of industry/direct customer experience /liliNumerate /liliMaster knowledge of assigned product / service line and broad understanding of how they integrate with the organization's entire product / service line.Possesses expert knowledge of Services programs and processes for multiple Brands /liliOutstanding customer relations skills /liliAble to articulate, pursuade, influence favourable business outcomes in 'C' level scenarios /liliSeen as a consulting trusted advisor in helping the customer to set strategic business objectives /liliAble to deliver powerful, succinct and convincing presentations to all levels /liliGravitas and business credibility are essential /liliExcellent sales skills including negotiation and pursuing results /liliStrategic planning skills /liliA knowledge of product set is an advantage /liliPrevious experience in the IT industry would be desirable /liliExperience of working with a CRM system (Compass) /liliExperience of working with SAP R3 would be desirable but not essential /liliFull understanding of financial inputs (profit / trend margin / OI) /liliWorking knowledge of Microsoft Word, Excel, PowerPoint and Outlook /li /ulbrbKey Skills /bbrAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.brbWhat's In It For You? /bbrullibElective Benefits: /b Our programs are tailored to your country to best accommodate your lifestyle. /lilibGrow Your Career: /bAccelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. /lilibElevate Your Personal Well-Being: /b Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. /lilibDiversity, Equity Inclusion: /bIt's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. /lilibMake the Most of our Global Organization /b: Network with other new co-workers within your first 30 days through our onboarding program. /lilibConnect with Your Community: /b Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. /li /ulbrbDon't meet every single requirement? Apply anyway. /bbrAt TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!