Overview
As our Nike Store Head Coach, your mission will be to create an environment within a store that will provide a premium consumer experience, a premium employee experience, and implement programs / processes to drive business results.
Responsibilities
* Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards
* Coach, manage and focus your team, providing them with a common purpose and inspiring them with the power of the brand
* Build a team with diverse talents and experiences and allowing them to play to their strengths.
* Responsible for communication and delivery of rewards and recognition for store team
* Manage financial budget including labour costs and overall expenses
* Develop strategies to maximize role of store within District (look beyond single store to district impact)
* Creates plans to address loss prevention concerns with LP
* Create succession plans, and effectively manage performance and corrective action processes in order to drive Human Resources planning.
Qualifications
* A Bachelor\'s Degree and 6 years retail experience, or 7 years retail experience in lieu of a degree
* A minimum of 4 years management experience
* Experience with retail operations, budgeting, planning, customer service, sales and people leadership and management
* Extensive experience and ability to lead the delivery of a high level of customer service in a brand retailer
* Proficient in Microsoft Office products and retail business systems
* Ability to communicate in English
* Ability to build, lead and manage high-performing teams
* Ability to utilize tools to support conflict resolution and employee coaching and counseling
* Ability to work weekends, evenings and holidays as needed
About Nike
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission : To bring inspiration and innovation to every athlete in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Contratto di lavoro : Tempo pieno
Benefits
* Convenzioni aziendali
* Sconti sui prodotti o servizi dell\'azienda
Orario
Orario :
* Dal lunedì al venerdì
* Weekend
Tipi di retribuzione supplementare
* Bonus
* Bonus annuale
* Commissione
* Premio di produzione
Possibilità di pendolarismo / trasferimento
* Agira : Poter raggiungere agevolmente la sede lavorativa o avere intenzione di trasferirsi prima di iniziare il lavoro (Obbligatorio)
Lingua
* English (Obbligatorio)
* Italian (Obbligatorio)
Disponibilità a lavorare per turni
* Turno di giorno (Obbligatorio)
* Turno serale (Obbligatorio)
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