Help people hear life’s best moments again.
Join a fast-growing, innovative startup in the digital healthcare sector, transforming how hearing care is delivered. Auzen provides direct online access to advanced hearing aids and professional remote fitting services, all at highly competitive prices.
We are seeking a patient-focused, skilled, and motivated Audiologist to play a key operational role in our mission in the Italian market, delivering outstanding fitting experiences and personalized customer care.
Key Responsibilities
* Deliver exceptional fitting services: Guide patients through the entire hearing aid fitting process, from initial assessment to precise remote adjustments, ensuring optimal comfort and performance.
* Provide personalized support: Listen actively, address individual needs, and ensure patients feel confident and satisfied with their hearing solution.
* Educate and advise: Explain hearing loss conditions, available hearing aid technologies, and help patients choose the most suitable option.
* Conduct and interpret audiological tests: Perform remote diagnostics, verification, and validation to guarantee the highest quality results.
* Build lasting relationships: Offer proactive follow-ups, troubleshoot issues, and provide ongoing support to maximize patient satisfaction and loyalty.
* Document with precision: Maintain detailed patient records, progress reports, and clinical service documentation.
* Stay ahead in innovation: Evaluate and compare the latest audiometry tools, hearing aids, and fitting techniques to continuously improve service quality.
Requirements
* Certified Audiologist.
* Proven expertise in hearing aid fitting and patient care.
* Strong problem-solving skills with a compassionate approach.
* Excellent communication skills in Italian (full professional proficiency, C2 or equivalent) and English (professional working proficiency).
* Tech-savvy and comfortable working with new digital tools, software platforms, and connected devices.
* Demonstrated ability to manage multiple cases with accuracy and attention to detail.
* Passion for adopting new healthcare technologies and tools.
* Additional European languages (especially German, Spanish, French) are a plus.
Why Join Auzen?
* Make a real impact in patients’ lives through world-class fitting and customer service.
* Work with cutting-edge hearing technology in a flexible, remote role.
* Be part of an international, mission-driven team shaping the future of audiology.
* Enjoy a dynamic startup environment with opportunities for professional growth.
📩 Apply now – Send your CV and a short motivation letter to hr@auzen.com
Equal Opportunity Statement:
Auzen is an equal opportunity employer. We welcome applications from all qualified candidates, regardless of gender, age, disability, ethnicity, religion, or sexual orientation.