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Solutions after sales manager

San Donato Milanese
Experteer Italy
Sales manager
Pubblicato il Pubblicato 16h fa
Descrizione

Ph3Experteer Overview /h3pIn this role you will lead technical and commercial processes for spare parts and modernization solutions for rolling mills. You will prepare quotations, manage orders and coordinate with internal teams to ensure customer satisfaction. You’ll work in a multi-country setting within the Center of Excellence for Automation, Digital Service Solutions. Your impact spans after‑sales activities, from precise specifications to timely delivery and service support. This is an opportunity to shape maintenance and upgrade programs for long‑ and flat‑product mills. /ph3Responsibilities Benefits /h3ulliDevelop technical and commercial proposals for spare parts and modernization solutions for long product rolling mills and flat‑product rolling (hot/cold) /liliIdentify required components, equipment, and systems using customer docs and internal engineering support /liliPrepare spare parts packages for initial supply with product‑specific technical departments /liliEvaluate costs with purchasing, costing, and supplier management teams /liliDraft technical specifications and detailed commercial quotations /liliOversee and coordinate order execution for on‑time delivery and accuracy /liliCollect and analyze project information aligning after‑sales activities with contractual milestones /liliMaintain accurate records of quotations and orders in ERP systems /liliProvide excellent customer service handling technical inquiries and support needs /li /ulh3Qualifications /h3ulliDegree in Engineering or Technical Diploma (preferred Mechanical, Thermal, Electrical, Electronics, or Telecommunications) /liliPrevious experience in technical‑commercial back‑office roles within mechanical engineering companies or steel production plant environments /liliFluent English (written and spoken) /liliProficiency in SAP R/3 ERP systems; knowledge of SAP S/4HANA is a plus /liliProficiency with Microsoft Office tools (Excel, Word, Outlook) /liliStrong communication, organizational, and teamwork skills /liliHigh attention to detail, reliability, and ability to handle high volume work /liliWillingness to travel nationally and internationally /li /ul /p #J-18808-Ljbffr

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