Job Description: Presales Engineer (Remote, Italy)
EcoFlow, founded in 2017 by a group of battery engineers, is a leader in portable power products, solar technology, and smart home energy solutions. We are committed to innovating in residential energy storage and providing smart, flexible, and reliable power solutions to homes across Europe.
Our Vision: To power a new, eco-friendly world driven by technology.
Our Mission: To deliver smart, eco-friendly energy solutions for individuals, families, and society, establishing ourselves as a trusted energy partner globally.
Your career with us: Join a diverse team of innovators dedicated to Power a New World. We offer reliable peers, mentorship, new challenges, and opportunities for growth and excellence.
Position: Presales Engineer (Full-time, Remote from Italy)
Responsibilities:
* Support business development by organizing roadshows and workshops to generate leads.
* Serve as the technical expert during sales pitches and meetings, managing all technical communications and solution introductions.
* Build and sustain relationships with EcoFlow partners, establishing trust through technical expertise and understanding client needs.
* Prepare technical materials and presentation decks for pre-sale support.
* Conduct product training and interactions to ensure partners understand EcoFlow's USPs.
* Gather feedback from clients and partners, collaborating with R&D to enhance products.
* Assist partners in customizing solutions to achieve commercial success based on your technical knowledge.
Requirements:
* Bachelor's degree or higher in science or engineering, preferably in electrical engineering, electro-mechanical equipment, or related fields.
* Minimum of 3 years' experience in customer communication and pre-sale technical support, preferably within the Residential Energy Storage industry.
* Strong self-drive, proactiveness, and ability to work independently and within diverse teams.
* Excellent communication skills; comfortable with customer-facing roles and delivering group training.
* Ability to understand customer needs and develop independent solutions.
* Passion for the industry, quick learner, and capable of grasping complex information rapidly.
* Fluent in English and Italian; additional languages like French, Polish, or Dutch are a plus.
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