Internal sales executive

Job PurposeInternal co‑owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for a defined set of mid‑sized partner across the TDSYNNEX portfolio; incentivised based on total portfolio.ResponsibilitiesMaximize call potential and outcomes by using a variety of sources to gather customer information.Generate new business opportunities by planning outbound calls to customers.Have conversations with customers around a solution or product area.Offer recommendations to enhance the value proposition by collecting information from customers to understand their business requirements.Achieve monthly/quarterly revenue and margin targets for the aligned customer or segment.Build excellent customer relationships through proactive engagement.Develop partner relationships (including account planning and cross‑selling).Provide, sell, and negotiate product information, pricing, special offers, and promotions.Attain key performance indicators (KPIs) such as daily talk time and outbound calls.Sell the benefits of using TDSYNNEX and the company value proposition.Identify project opportunities and engage with BDM/ISS when specific product or vendor knowledge is required.Engage in active inside selling and intelligent project fishing.Manage customer back‑order with specialist knowledge.Generate and own a pipeline of deals in TDSYNNEX’s CRM system, regularly reviewing and updating it to ensure active closure of opportunities.Provide accurate and timely quotations to customers.Ensure TDSYNNEX maintains service level agreements with customers.Manage customer back‑order expectations and reporting.Proactively develop relationships with key internal and external contacts.Ensure the CRM system is well maintained and provides correct customer information.Knowledge, Skills, and Experience1–2 years of experience in sales or equivalent educational background.Knowledge of product sets is desirable but not essential.Numerate with good attention to detail.Excellent telephone manner.Priority management and planning skills.Strive to achieve set targets.Understanding of the sales process.Effective communication skills.Good relationship building.Working knowledge of Microsoft Word, Excel, and Outlook.Ideal candidates will have previous experience with IT systems for quotation, order entry, and CRM.IT industry knowledge is desirable but not essential.BenefitsElective benefits tailored to your country to best accommodate your lifestyle.Career development programs and on‑demand courses to accelerate your path to success.Well‑being seminars, events, and a global Life Empowerment Assistance Program.Diversity, Equity & Inclusion initiatives that value every voice.Global networking opportunities through the onboarding program and community activities. xjrgpwk Participation in peer‑led inclusive communities, business resource groups, and volunteering events.
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