Account Manager – Livorno
Location: Livorno, Tuscany, Italy
About the Role
Our Account Management team oversees restaurant brand relationships and drives growth across the Italian market. The Account Manager partners with internal teams (marketing, operations, product) to provide strategic consultancy to top restaurant brands, driving revenue, market share, and customer satisfaction. The role is based in Livorno and reports to the Regional Manager.
Responsibilities
* Manage a portfolio of restaurant brands with a focus on building lasting relationships
* Monitor and analyse performance, share insights with partners and identify opportunities to improve metrics and satisfaction
* Negotiate contract terms and conditions to increase supply quality and improve financial performance and consumer value proposition (CVP)
* Plan portfolio strategy to increase performance, financials and loyalty, impacting both absolute metrics and market share
* Control portfolio P&L, identifying opportunities and risks
Requirements
* At least 3 years experience in account management or sales
* Strong P&L knowledge and negotiation skills
* Experience creating long‑term relationships with partners
* Experience using tools and project‑management applications to guide best practice
* Background in Horeca, restaurants or food market a plus
* Fluency in English a plus
Why Deliveroo
Our mission is to transform the way you shop and eat by bringing the neighbourhood to your door. We combine technology, data and customer obsession to create a seamless experience for consumers, merchants and riders. We value autonomy, ownership and the drive to innovate.
Workplace & Benefits
Deliveroo prioritises employee welfare with benefits that vary by country, including healthcare, well‑being, parental leave, pensions and generous annual leave. You may also receive time off to support a charitable cause of your choice.
Diversity & Inclusion
We celebrate people from all backgrounds and support diverse perspectives. Adjustments are available to applicants who need them, and we are committed to providing an equitable hiring process for everyone.
Job Details
* Seniority level: Mid‑senior level
* Employment type: Full‑time
* Job function: Sales and Business Development
* Industry: Software Development
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