Company Description About Orient Express About Orient Express Venezia at Palazzo Donà Giovannelli Orient Express will open its second hotel in Italy at the exceptional in Venice.
Architect and interior designer Aline Amar d'Amman, alongside her studio Culture in Architecture, has been entrusted to design and decorate the space.
Venice, once the gateway to Constantinople and a mythical stop on the legendary Orient Express train – that opened its doors in **** with the completion of the Simplon tunnel linking Switzerland to Italy – will be the home of the second Orient Express hotel, set to open in ****.
Job Description We are seeking a dynamic and experienced Restaurant Manager to lead our restaurant operations in a luxury hotel or upscale dining environment.
As the Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant, ensuring the delivery of exceptional guest experiences, operational efficiency, and profitability.
You will uphold the high standards of our brand, driving team performance, maximizing customer satisfaction, and contributing to revenue growth.
Key responsibilities: Overseeing all daily restaurant activities to ensure smooth and efficient service, maintaining high standards that consistently meet or exceed guest expectations, and ensuring the implementation and upkeep of standard operating procedures for all restaurant functions.
Recruit, onboard, train, motivate, and supervise restaurant staff, thereby fostering a positive, productive, and high-performance work environment.
Ensure the consistent delivery of outstanding customer service and an exceptional dining experience, promptly and professionally handling guest inquiries, feedback, and complaints to guarantee their complete satisfaction.
Manage budgets, control costs, and maximize revenue through effective sales strategies, optimized inventory management, and profit enhancement, overseeing all financial aspects of the restaurant.
Ensure Quality, Hygiene