Pubblicato il 3 giugno
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Experteer OverviewIn this role you lead the area’s stores to drive commercial results, customer experience, and profitability. You translate global and regional strategies into effective sales and operations across Italy, Spain, Portugal and Greece, maintaining COS’s market leadership. You coach Store Managers, build high‑performing teams, and ensure consistent brand standards. You work cross‑functionally to optimise layouts, staffing, and risk controls while prioritising a people‑first culture that supports sustainable growth. This is an opportunity to shape store performance and elevate the customer experience at scale.
Retribuzione / Benefits
- Drive commercial performance and profitability by analysing data, identifying opportunities and risks, and executing sales strategies.
- Champion a customer‑first mindset and monitor service benchmarks to maintain leadership in customer experience.
- Oversee daily multi‑store operations, ensure consistency with COS standards, and optimise staffing and store layouts.
- Lead and develop Store Managers, fostering an inclusive, high‑performing culture and guiding the full employee lifecycle. xlwpduy
- Ensure health, safety, legal compliance, minimise stock loss, and manage operational risk through audits and adherence to guidelines.
Responsabilità
- Business acumen with data‑informed decision making
- Commitment to continuous improvement and value creation
- Customer‑centric mindset aligned with external partnerships
- Operational excellence in strategic planning, process optimisation, and resources
- Clear communication with varied audiences and franchise partners
- Fluent in English; willing to travel up to 80%
Requisiti fondamentali
- 25% staff discount
- HIP incentive program
- 6 meal vouchers (Italy only)
- Access to benefits portal with 1,500+ discounts
- Development opportunities around the globe
