About Us
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We are a global climate technology company dedicated to sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature‑sensitive goods throughout the cold chain and bring comfort to people globally.
Position Summary
We are seeking a Technical Sales Engineer to support cold chain and refrigeration customers across Italy. This highly application‑focused role requires strong understanding of refrigeration systems and customer applications.
Key Responsibilities
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* Act as a technical interface between customers, OEM R&D teams and internal engineering functions, supporting projects from specification and system design through commissioning and lifecycle support.
* Support the internal NPD process and act as the central technical contact between OEM R&D teams and internal engineering teams.
* Create, structure and maintain high‑quality technical documentation supporting field applications.
* Provide technical support during specification and refrigeration system design activities.
* Assist customers in selecting appropriate refrigeration and HVAC equipment based on technical and operational requirements.
* Conduct product demonstrations and provide technical sales support throughout the sales process.
* Deliver ongoing technical support throughout the product lifecycle.
* Support implementation, commissioning and troubleshooting of refrigeration systems.
* Build strong relationships with high‑profile customers through regular engagement and customer visits.
* Stay updated on industry trends, regulations, and emerging refrigeration technologies.
* Collaborate internally with other Technical Sales Engineers to share technical knowledge and field experience.
* For senior‑level profiles, participate in account planning sessions and identify upsell and cross‑sell opportunities.
Required Skills & Qualifications
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* Experience within refrigeration, cold chain or commercial cooling applications.
* Strong understanding of how refrigeration products are applied within customer systems and end‑user environments.
* Experience supporting OEMs, contractors, end users or competitors within the refrigeration market.
* Strong customer‑facing communication and technical problem‑solving skills.
* Ability to provide both remote technical support and onsite customer engagement.
* Fluent Italian language skills are essential.
Preferred Skills & Qualifications
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* Previous experience as an Application Engineer or Technical Sales Engineer.
* Experience supporting strategic or high‑profile customer accounts.
* Ability to work autonomously.
* Existing network within the Italian refrigeration or cold chain market.
* Remote candidates should ideally have at least 3 years of relevant industry experience.
* Candidates located near Saronno or Belluno would be advantageous, although remote working can be considered for the right profile.
Benefits
Flexible and competitive benefits plans provide options to meet individual or family needs, including flexible time off, parental leave, vacation and holiday leave.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of discrimination and harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the country in which they apply. This position does not sponsor or provide work authorization. xjrgpwk
Contact
No calls or agency requests please.
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