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At Global Blue, we firmly believe that enhancing the shopping experience drives performance.
Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over 40 years of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.
As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022/23.
Our diverse community of over 2,000 employees represent more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.
Together, we innovate, create, and strive towards a brighter future for the businesses we serve.
With Global Blue, enjoy the journey.
What you will do. A glimpse in your role:
We are specifically looking for someone who has hands-on experience in design and production of the following:
* Improve merchant's knowledge and expertise with our services by providing trainings to client's staff
* Offer intensive support including product instructions.
* Constant communication with customers to increase the level of meeting their needs and satisfying expectations
* Proactive development and management of business relationships at store level
* Achieve sales targets taking corrective action when result materially deviates from expected
* Action plans and in-Store visits in line with the company’s strategy
* Processing and presentation of business statistics and insights
* Guarantee the optimal execution of in-store promotional plans and activities, according to the defined plan
* Deliver to the stores the activities have been agreed with the customer
* Document in CRM all merchant's specific information and activity done.
Key competencies to empower your journey. You'll drive towards success if you have:
Background and Education
* University degree is a plus
* 1 - 2 years’ sales experience
* Trade Marketing background and Services or Retail field knowledge will be a plus
* Analytical and planning capability
* Good Communication and influencing skills
* Good English knowledge
Specific skills and knowledge
* Good customer orientation.
* Ability to create personal relationship
* Problem solving attitude
* Basic knowledge of MS Office products
Together, we go further:
* Hybrid work flexibility
* Hands-on learning in luxury retail, technology, and data-driven marketing.
* Fun team-building activities, workshops, and social events.
At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.
Feels like you? Explore further!
Let’s write the future together: apply now https://globalblue.wd3.myworkdayjobs.com/External/jobs
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Industries
Retail
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