H3Company Description /h3pWe take care of our employees, and they take care of our customers! /ppBecome a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals across a worldwide network of over 350 locations on six continents. We satisfy the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. /ph3Our Mission /h3pWe recruit, train, and retain the very best logistics and technical experts worldwide. strongWe love to promote from within /strong — more than 50% of our employees have been with Expeditors for five years or more. Our high retention rate is driven by a unique compensation program that offers more than just jobs — it's an opportunity to grow, do what you love, and build a career with us! /ph3Job Description /h3pDevelop, maintain, and manage Expeditors' worldwide activity with one of our industry-leading, top global customers to achieve optimal business retention and growth. Ensure that the customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, industry knowledge, and Expeditors' product, geo, and service leadership. Deliver world-class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer, focusing on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts across multiple geographies to identify the customer's top supply chain priorities and challenges. Work with Expeditors' senior executives and product geo management to create value-added solutions that are timely and relevant to the customer's ecosystem. Increase Expeditors' revenues and profitability through providing enhanced value-added services. /ph3Scope of Position /h3pTo create a unique Expeditors customer experience through total ownership and accountability: /pulliUnderstand global customers' profiles, needs, and expectations. /liliRetain existing business and pursue continuous global business development. /liliCreate a strategic and mutually beneficial relationship for Expeditors with the customer worldwide. /li /ulh3Reporting Structure /h3pCustomer Retention and Development Manager /ph3Qualifications /h3ulliMinimum 3 years of Expeditors or industry experience outside our company. /liliProven work experience in business development. /liliProficient in MS Office and CRM software (required). /liliStrong presentation skills. /liliProven project management skills. /liliStrong analytical skills. /liliAbility to meet KPI requirements. /liliProven problem-solving and interpersonal skills. /liliCharismatic with an ability to connect. /liliFluent in English and Italian (required). /li /ulh3Additional Information /h3pExpeditors offers excellent benefits: /pulliEmployee Stock Purchase Plan /liliTraining and Personnel Development Program /liliGrowth opportunities within the company /li /ul #J-18808-Ljbffr